Create a combo

Minh’s regulars almost always leave with a coffee in one hand and a bánh mì in the other. He wants that pair on the menu as one item, at one slightly better price, that a cashier can ring up with a single tap. That is a combo: a product with no stock of its own, assembled from items already in the catalog.

Before you start

• You are signed in to the dashboard at client.bana.com.vn as the owner.
• The items that go inside already exist and are saved. A combo can only pick from variants already in your catalog. For Combo Sáng that means Cà phê sữa đá and Bánh mì thịt, both created in Complete your product list.
• The price you want to charge for the pair.

What to watch for: Variant Type is chosen on the way in and locked once the product is saved. An ordinary product cannot be converted into a combo later — see Choose a product type.

Build the combo

Open a blank product form

Open Products under Catalog and select Create. A combo is built on the same form as everything else in your catalog; what differs is one dropdown and one dialog.

Fill in the basic details

The whole page saves in one go: work down it and press Save in the top bar when you reach the end. (The bundle dialog later has a Save of its own — that one only closes the dialog.) Under Basic Information:

1. Product Name — Combo Sáng. Fill both sides of the VI / EN toggle; the Vietnamese one is the side BANA requires.
2. Status — leave it as Activated.
3. Category — Đồ ăn. A combo files under one category like any product, so pick where you want it to sit on the POS.
4. Sale Channel — Take away, the same channel the café’s other items sell through.
5. Tax Rate — leave it empty, as this café’s other items are. Setting tax is its own job, covered in Understand product prices.

On a phone: this form keeps its desktop layout on small screens and the variant grid crops to its Actions column. Build combos on a computer.

Choose Combo as the variant type

Open Variant Type and pick Combo — the orange badge described as Multiple items sold together at a bundled price.

Watch the Variants grid as you do. Stock, Cost and Allow Oversell disappear, because a combo is never stocked itself. In their place sits a read-only Variant Cost column that fills in once you list the contents — scroll the grid sideways to see it, as it starts out beyond the right edge.

Price the deal itself

The combo comes exactly one way, so it needs no options — leave the View Options editor in the Variants section closed. BANA gives every product one variant row named Default: select its Selling Price cell, type 55000, and press Enter.

This is the only price you set. The items inside keep their own menu prices and you never discount them by hand; the combo’s Selling Price is simply what the customer pays for the pair.

List what goes inside

On the Default row, select the gear icon in the Actions column. Configure Bundle Items opens, and because this product is a combo it carries an extra Combo section at the top — Customer always gets these. Combined into the combo selling price.

Work in that Combo section, not the Addon & FBT section below it. Only the Combo section puts an item inside the deal, so check that every row you add carries an orange Combo Item badge. Its add button reads Create while the section is empty, then moves under the rows and reads Add option.

Each row has four columns — Variant, QTY, Cost and Type. Type is not yours to set here: it shows the orange Combo Item badge, which is how you know the row landed in the right section. For each item in the deal:

1. Select Create for the first item, Add option for the second. (Add option adds a row here; it has nothing to do with the product options you skipped.)
2. Open the Variant cell and choose Cà phê sữa đá. It lists variants rather than products, so for a drink you sell in several sizes you would pick the exact size the deal includes.
3. Leave QTY at 1 — how many of that item the customer gets.
4. Repeat for Bánh mì thịt. A combo is not limited to two items.

The Cost column beside each item is greyed out and shows that item’s own selling price — 35,000 and 25,000. You cannot change it: components keep their menu prices, and the combo’s price is what replaces them.

Now read the two figures in the section header. Selling Price stays at the 55,000 you set. Variants Cost climbs to 60,000 — what these items cost a customer buying them separately, not what they cost you to make. The gap between the two is the deal: 5,000₫ off, visible before you commit to it.

Select Save in the dialog, then Save in the top bar. The dialog’s button only keeps your rows and closes the dialog; nothing reaches BANA until the page itself is saved.

Back in the variant grid, scroll right: the Variant Cost column now reads 60,000 — the same figure the dialog called Variants Cost — and the Bundler column — the grid’s summary of what a variant sells alongside — carries an orange 2 Combo badge, so you can check the deal without reopening the dialog.

Tip: an item can only appear once in a combo — once Bánh mì thịt is on a row it is greyed out in the other pickers. To include two of something, raise its quantity.

What the till does with it

The cashier taps one card and BANA does the rest: it creates the priced Combo Sáng line, then adds Cà phê sữa đá and Bánh mì thịt beneath it at 0₫ each. The bill shows 55,000₫ once, the kitchen sees both things it has to make, and each item draws down its own stock. Ring up two combos and every line beneath doubles on its own.

The parts are not editable at the till — the cashier changes the combo’s quantity and the contents follow. And a combo cannot be added by scanning a code, since there is no physical thing to scan; its card is tapped on the product grid.

BANA also refuses a combo it cannot make sense of. Save one with nothing inside and it is rejected. A combo may contain another combo, up to five levels deep — but it can never contain itself, however long the chain, and BANA stops the sale rather than looping.

What you created

The café’s menu now carries a deal built from two items it already sells:

Verify in the product list

Open Catalog → Products and find Combo Sáng with Activated status in the Đồ ăn category. It sits at the top of the list, above the two items it contains — both still on sale on their own at full price. The combo is now in the BANA Sale POS app at sale.bana.com.vn as a single card at 55,000₫.

What’s next

• Offer an optional extra or a suggested pairing instead of a fixed deal — set up add-ons and FBT.
• Sell one — make your first sale.
• Watch what the deal does to the items inside it — track stock and storage locations.

You’re all set — one card at the till, two items in the bag, and a 5,000₫ saving your customers can see.